Adairs is a leading specialty retailer of homewares and home furnishings in Australia. Adairs is focused on differentiating its product offering by delivering on-trend fashion products, quality staples, and value, coupled with superior in-store customer service. Adairs targets both the functional product needs of the home maker customer and the product wants of the home decorator customer.
We have a long and proud history, beginning in 1918 on Chapel St in Prahran. Since then, Adairs has grown from a family-owned specialty chain to a leading national specialty retailer of home furnishings. With an expanding store network and support office team, many career opportunities exist for the right candidate to join us!
The Adairs retail team aim to make customers feel confident and informed in their purchasing decisions and assist with co-ordinating their desired look. Our 'Customer Promise' is our commitment to giving our customers a truly great experience each and every time.
When you shop with Adairs we promise:
Providing great customer service also extends to our Customer Support office and Distribution Centres. Superior internal customer support ensures our team in store are well supported and are in the best position to successfully assist our external customers.
Our promise to our internal customers
When you deal with Customer Support, we will help you help your customer by:
Adairs has 140 stores across Australia as well as an online offering, providing customers with an enhanced multi-channel shopping experience to suit their lifestyle and shopping needs.
Adairs Regular Stores are our primary store format offering the staple range and a select offering from the Fashion and Decorator categories.