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Thank you for your patience during our busiest period of the year! Following the overwhelming success of our Linen Lovers and Black Friday sales, we are experiencing some delays in online orders being delivered to New Zealand.

We’re pleased to let you know that orders placed in November are expected to arrive to New Zealand in the coming days. Please keep an eye on the tracking website included in your order confirmation email. You can use your ADA number to track your delivery progress.

We love to hear from you. We appreciate your kindness and respect towards our team members as we work hard to respond to all enquiries as soon as possible.

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Call Us

0800 23 2477  (free call New Zealand)

12pm - 7pm NZST  Monday to Friday

Our friendly team members will call you back at their earliest convenience. Once you have called Adairs, wait time in the queue is 2 minutes before pressing '1' to request a call-back. You will not lose your place in the queue once a call-back is requested.

You can also visit our Help Centre for the most popular questions and answers. This page is updated regularly with the most up to date information.