Find A Store

Find your nearest store using our Store Locator, giving you all the information you need to contact the store or view opening hours.

Rest assured, our number one priority remains the health and safety of you and our team. We thank you for your support in adhering to a few simple safety guidelines when you visit us in-store:

• Sanitise your hands as you enter our store at our sanitiser station.
  
  
• Maintain a safe physical distance from others.
  
  
• If you are feeling unwell, please stay at home and enjoy shopping online with us 24/7.

You are able to place a Call & Collect and Call & Deliver order for your convenience. Simply contact your local store with your product selection, and our friendly team will put aside your order for you. Payment will be made upon collecting your order in-store.

Click here for more information on how to use our Call & Collect and Call & Delivery services.

Most items purchased from www.adairs.co.nz can be returned to any Adairs store with a copy of your web order confirmation email.

To successfully return an item(s) in-store please:

• Step 1: Take your items into your closest Adairs store with a copy of your web order confirmation email (either printed or on your smart phone).
  
  
• Step 2: Our friendly in-store team will process your return subject to our terms and conditions.

Please keep in mind the following;

• Duvets, mattress toppers, mattress protectors, pillows and pillow protectors are unfortunately not eligible for returns due to health regulations.
  
  
• Larger items cannot be returned to all stores. If you are returning an oversized item, contact our Customer Support Team (contact us page) and we will be happy to assist you further. Please note that our Customer Support Team are experiencing a high level of enquires at this time. We appreciate your kindness and respect towards our team members as we work hard to respond to all enquiries as soon as possible.
  
  
• Refunds will be processed via the same payment method/card used for the original purchase.
  
  
• Shipping fees are non-refundable.
  
  
• Our returns policy is not intended to override or limit your statutory rights in any way.