1.1 Adairs offers its customers and users of the Site the ability to join its Linen Lovers membership program. Adairs reserves the right to refuse any applicants the ability join Line Lovers in its sole discretion.

1.2 By joining our Adairs Linen Lovers loyalty program:

1.2.1 you agree to be bound by these Terms and our Privacy Policy;

1.2.2 you acknowledge that the loyalty program is a paid membership and Adairs reserves the right to require you to pay a membership fee prior to approving or issuing you with your membership; there is no change of mind on membership purchase. All memberships are non-refundable.

1.2.3 you will be given the ability to opt in to receive email, mail, SMS and telephone communications from Adairs. After opting in, you may elect to stop receiving communications from Adairs by opting out, you can do so by logging into your adairs.com.au account or after receiving an email, mail, SMS via the opt out function for the communication. Alternatively, you can send us a message via our contact us form or call 1300 783 005 (free call Australia) to opt out.

1.3 Please note when opting out via the unsubscribe link within Adairs promotional emails, you are opting out from email marketing only. When opting out of Adairs SMS communications via the opt out reply function, you are opting out of SMS marketing only. If you elect to opt out, you will still receive service-based communications relating to your Linen Lover membership and account, as well as other information that we are required to send you by law, such as changes to our terms and conditions and notifications relating to your transactions, rewards, and entitlements. To opt out of mail or all other marketing, please send us a message via our contact us form or call 1300 783 005 (free call Australia).

1.4 All members/participants in the Linen Lovers program must be residents of Australia or New Zealand.

1.5 Adairs Linen Lovers membership purchased in Australia can be used at any Adairs, Adairs Kids, Adairs Outlet, Urban Home Republic store in Australia and at adairs.com.au. and it can also be used at any Adairs store in New Zealand.

1.6 To be eligible for Linen Lovers member benefits and exclusive offers instore you must identify yourself as a Linen Lovers member before purchase by presenting your Linen Lovers card. If you are unable to present your Linen Lovers card, proof of identity is required by providing your phone number or email address to verify against your membership account.

1.7 The Linen Lovers card is issued by and remains the property of Adairs Retail Group and is not transferable or redeemable for cash.

1.8 Any discount vouchers issued either at joining or throughout the membership period are not transferable and cannot be redeemed for cash. Adairs reserves the right to implement additional terms and conditions on the use of any discount vouchers or discount codes on the Site (whether via the Linen Lovers program or otherwise). If these Terms and any additional discount voucher or code terms and conditions are not adhered to, Adairs Retail Group reserves the right to cancel your Linen Lovers membership at any time.

1.9 Discounts do not apply to purchase of gift cards (physical or electronic) or bonus offers and may not be used in conjunction with any other offer or discount.

1.10 Adairs Retail Group reserves the right to change or modify the terms of membership included within these Terms at any time without prior written notice and withdraw the card at any time. Adairs will make all reasonable efforts to communicate changes using such methods including, but not limited to the Adairs eNewsletter and the Adairs website.

1.11 The Welcome Voucher will be emailed to you within 48 hours and is valid on your next purchase over A$50 at adairs.com.au or any Adairs, Adairs Kids, Urban Home Republic or Adairs Outlet stores. The Welcome Voucher cannot be used for payment of laybys and is valid for 30 days from date of issue. Limit of one Welcome Voucher per Linen Lovers member for single use only. Email must be presented for in-store redemption along with corresponding Linen Lovers membership card. The Welcome Voucher is not transferable for cash and cannot be used in conjunction with any other offer or used for the purchase of gift cards.

1.12 Linen Lovers members may receive free shipping benefits but only for Linen Lovers members who are Australian residents and the goods are being delivered to an Australian address. The Linen Lovers free shipping offer expressly excludes furniture, oversized items, other goods which may be excluded on the Site (including, but not limited to, some rugs and oversized homewares), gift cards and Call & Same Day Delivery.

1.13 Linen Lovers members may receive extended returns up to 90 days, however, this may be subject to change upon prior notice by us and will only apply to purchases 24 March 2020 until further notice. After this period, the return period may revert to 60 days.

1.14 The Birthday Reward is redeemable on your next purchase of $50 or more and is issued once every 12 months and is exclusive to Linen Lovers Program members. The Linen Lover must be opted in to email marketing to receive the Birthday Reward. The Linen Lover must have a valid date of birth in the relevant section of their online Member Profile and / or Linen Lover Account. Must be a valid Linen Lover to receive and redeem. Offer available in-store or online. Cannot be used to purchase gift cards or Linen Lovers Memberships. Single use only. Cannot be used in conjunction with any other offer. Birthday Rewards are issued via email the week prior to your birthday. Valid for 30 days from issue date.